FAQs

Frequently asked questions

What types of shoes does Cleatz offer?

At Cleatz, we offer a wide range of footwear including high-performance sports shoes, stylish sneakers, elite track shoes, and everyday comfort shoes. Our collection is designed to cater to various activities and preferences, ensuring you find the perfect pair for your needs.

How do I find the right size?

To find your perfect size, we recommend using our detailed size guide available on each product page. If you're unsure, measure your foot length and compare it to our size chart. For additional assistance, feel free to contact our customer support team.

What is your return policy?

We offer a 10-day return policy on all unworn shoes. If you're not satisfied with your purchase, you can return it for a full refund or exchange. Please ensure the shoes are in their original condition and packaging. Visit our Return Policy page for more details.

Do you ship internationally?

Yes, Cleatz ships internationally. Shipping rates and times vary based on the destination. International customers are responsible for any customs duties or taxes. For more information, visit our International Shipping page.

What materials are used in Cleatz shoes?

We use high-quality materials to ensure durability, comfort, and performance. Our shoes are made from premium fabrics, advanced synthetic materials, and ergonomic designs to provide the best fit and support.

Do you offer discounts or promotions?

Yes, we regularly offer discounts and promotions. Sign up for our newsletter to stay updated on the latest deals and exclusive offers. Follow us on social media for additional promotions and giveaways.

How can I contact customer support?

You can reach our customer support team via email at cleatzgame@gmail.com or through our Contact Us page. We are available Monday to Friday, 9 AM to 6 PM, to assist you with any questions or concerns.